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Listen to your clients
posted on Tuesday, January 4th 2011 12:35 pm

(this is part 8 of a 10-part series, a life’s journey to become an herbalist observing gail faith edward’s article on the subject. you can find part 1part 2part 3part 4.1part 4.2part 5, part 6 and part 7 here.)

gail’s eighth step in her ten-fold path is to listen to your clients. she says:

“Listen to your clients. Practice deep listening. Breathe deeply from your heart when you are with a client. Look into their eyes. Listen to the words they use as well as to their tone of voice, where they pause, swallow, take a breath. Learn to listen deeply. Allow your client to tell you what is wrong, what they need. Then commit to helping them. Practice noticing everything you can about your client. Look for the health, look for the radiance, look for the bright light in your clients. Nourish this.”

listening can be such a hard thing to do. and not just listening to the words, but listening to the tones, the vibrations, the emotions, the body language. i have a short attention span so this is one step i struggle with. luckily, i don’t see clients often and usually, they are friends of mine and i am more willing to listen to what they have to say. 

so, i’m looking for guidance on how to listen deeply. how do you listen to someone (not just a client) who is talking about a subject that doesn’t interest you? how do you stay tuned in even though you’ve heard it a million times before? how do you stay focused on their words, thoughts, emotions, body language? how have you learned to listen deeply?


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